1. General Information
All orders are subject to product availability.
2. Delivery Location
Items offered on our website are available for delivery to addresses anywhere in the world.
3. Delivery Time
An estimated delivery time will be provided to you once your order is placed. Delivery times are estimates and commence from the date of shipping, rather than the date of order. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order.
Unless there are exceptional circumstances, we make every effort to fulfill your order within 2 business days of the date of your order. Business days mean Monday to Friday, except holidays.
Please note – we do not ship on Saturdays, Sundays or public holidays.
Date of delivery may vary due to carrier shipping practices, delivery location, method of delivery, and the items ordered. Products may also be delivered in separate shipments.
4. Delivery Instructions
You can provide special delivery instructions on the check-out page of our website.
5. Shipping Costs
If your order does not qualify for free ground shipping under our Free Shipping Policy, your shipping costs are based on the type of account you have and the shipping destination. If your order is not shipping to remote areas and does not include unusually large or heavy items, you can find out how much your order will cost by consulting the Free Shipping Policy.
Additional shipping charges may apply to remote areas or for large or heavy items. You will be advised of any charges on the checkout page.
Sales tax is charged according to the province or territory to which the item is shipped.
6. Damaged Items in Transport
If there is any damage to the packaging on delivery, please contact us immediately.
If you have any questions about the delivery and shipment or your order, please contact us.